FedEx Bad Delivery Tosses Computer Monitor | Viral YouTube VideoRecently FedEx learned the hard way of social media power and consumer influence, and reciprocated the same to respond to a potential ugly crisis management situation.

Recently (December 19th, 2011) a YouTuber posted a video of a FedEx practically shot putting the delivery of  a new computer monitor to one of FedEx’s customers. Read more

Those seeking a professional in digital marketing / internet marketing, this article on is a good read. Talent shortages in a few key areas within our industry.


Although the economy continues to face many challenges, the startup and tech industries are very much alive.  The IPO window slightly opened up for companies like LinkedIn, Pandora, Groupon, Zynga, and Carbonite.  We saw monster rounds of funding for companies like Facebook, Twitter, Dropbox.  The appetite for seed and angel investing was extremely active.  Tech incubators and accelerator programs kept popping up.

Read the full article on the 5 Hardest Jobs to Fill in 2012.


There has been a lot of buzz this past week about Google’s latest algorithm update, labeled the “Farmer Update,” performed in February 2011. This algorithm update from Google aims to take on content farms; spammy, low-quality content sites that have been crowding their search results.

“Our goal is simple: to give people the most relevant answers to their queries as quickly as possible…This update is designed to reduce rankings for low-quality sites—sites which are low-value add for users, copy content from other websites or sites that are just not very useful. At the same time, it will provide better rankings for high-quality sites—sites with original content and information such as research, in-depth reports, thoughtful analysis and so on…”

The Google crackdown affected 11.8% of search queries.

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A common tactic of increasing page rank to improve organic search results is to align your site with authority sites in your business vertical, industry or just plain gorilla PR sites. This is all worked into Google’s algorithm to help determine a sites reputation, thus position in Google’s SERPs (Search engine result pages). One recent event however to strategically manipulate this comes from I tip my hat for the effort.’s tactically brilliant yet ethically deficient plan to game Google’s search engine has blown up in its face.

The popular online discounter had struck deals with several universities, offering students and faculty 10% off in certain categories in exchange for a product-based link from campus websites. Google has been known to rank sites higher if they are linked to from the authoritative vantage point of .edu domains.

Smart move by Overstock? Not so fast. Google’s been coming under fire for the sneaky ways that content farms and some e-tailers are trying to rank higher on popular search queries. One can argue whether Overstock’s ploy was white-hat or black-hat, but the correct answer is that the closeouts specialist was donning a gray hat here.

Google doesn’t like to be embarrassed this way, so it’s penalizing Overstock’s organic results by backing out the PageRank gains resulting from its .edu campus invasion.

As Rick at elegantly put it, ‘I guess the scholar just got schooled”.